Frequently Asked Questions
General Questions
To ensure a successful delivery, please ensure the following criteria are met before placing an order.
- Your Instagram account has been made public.
- You've entered the correct Instagram username.
- You did not change your Instagram username prior to the completion of the order.
- The account or post is still active and has not been removed.
- The video complies with Instagram's policies and has not been restricted or removed.
- Wait 24 hours for order completion and delivery.
If you have a problem with the delivery of your order, please contact our support team at support@skweezer.net for assistance.
Instagram will sometimes deactivate accounts that users report as spam. This causes a decline in following numbers across Instagram. Our clients are affected by it occasionally, but not always. If you experience losses during the first 30 days of your purchase, we will gladly refill your followers per our free replacement policy.
All followers that are sent are real and come from authentic Instagram profiles. Due to this approach, once followers are supplied, our team is unable to transfer or remove them.
You can delete certain followers from your following list as the owner of an Instagram account by deleting each user.
Send an email to support@skweezer.net to let us know if you no longer want your account to be refilled.
When our system notices a decline, replenishment will be sent to your account once per 24 hours.
Billing Questions
You may notice a Paypal charge attempt coming from us. You may have subscribed to our growth pages a while ago using Paypal. Rest assured, this is a ghost notification from Paypal (not from us), no money will be withdrawn, and you do not owe us anything. Please contact Paypal to ask them to remove this billing attempt.
Due to the nature of the service provided, we do not issue refunds once the order is sent. As a customer you are responsible for understanding this upon purchasing any item at our site. However, we realize that exceptional circumstance can take place about the character of the product we supply. Therefore, we DO honor requests for A refund on certain circumstances.
Any major credit card can be used to purchase Skweezer products. Currently, MasterCard, Visa, Visa Electron and Discover are accepted forms of payment.
You can load a prepaid credit card if you don't have a credit card and use it to place your Skweezer order!
PayPal is no longer a valid payment method for Skweezer. However, PayPal also offers the PayPal Prepaid Mastercard, which you may reload with money from your PayPal account, if you would like to keep using its digital wallet.
Our top suggestion when a credit card is refused is to get in touch with your bank for extra support as they may have more knowledge about what the problem might be.
Please get in touch with our helpful support staff at support@skweezer.net if you're having trouble getting your banking institution to fix the problem.